Media library

Show the right material in the conversation

Some questions are easier to answer with a photo, document, or short video. The RytherOS Media Library stores approved files that an agent can use when the conversation calls for them.

Make every asset useful

Upload images, videos, GIFs, voice notes, or PDFs and explain what each file contains and when it should be sent. A remodeling team might share a project portfolio after a prospect asks about a specific service. A salesperson might share a brochure after confirming what the prospect needs. The asset supports the conversation; it does not replace qualification or human judgment.

Respect channel limits

Media support depends on the connected channel and its rules. Some channels allow files, while SMS is text only. For WhatsApp Business API, media follow-ups are limited by the active messaging window. Review the channel before making media part of a required step.

Frequently asked question

Can staff send files themselves?

Yes. The library can also be used by a person in the inbox.

Organize your approved sales assets.

Bring the tools and handoffs your team already uses. We can map a practical next step around your workflow.

Talk with RytherOS