Knowledge base

Give your AI agent answers your team can stand behind

The RytherOS Knowledge Base holds the business answers an agent should use in conversation. Add FAQs, organize them into groups, and decide whether an answer is available to every agent or only to a specific one.

Keep common answers consistent

Start with the questions your team already receives: service areas, scheduling, preparation, policies, and what happens next. Write short answers in the language a customer uses. The agent can find a relevant FAQ and use it in the conversation, while your team retains ownership of the underlying information.

Maintain the source as it changes

RytherOS can generate FAQs from a website or documents and supports import, export, refresh, deduplication, and contradiction review. Review generated material before using it as an authority. For live availability, prices, or private account data, connect an approved system instead of treating a static FAQ as current truth.

Frequently asked question

Can different agents use different answers?

Yes. Knowledge can be global or associated with a specific agent, so teams can keep specialized answers in the right workflow.

Review the questions your agent should answer.

Bring the tools and handoffs your team already uses. We can map a practical next step around your workflow.

Talk with RytherOS